πŸ”₯ Terrible experience - will not return - Review of Riverside Spa, Calgary, Alberta - Tripadvisor

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My son was born by way of emergency C-section, an experience that proved terrifying to say the least. Thank you for your feedback. Filter reviews. The staff made it extra special! More Info.

The greeting team set the stage for a wonderful spa experience, then the comfortable and warm I have been to Riverside Spa a half-a dozen times over the past few years, but this is the first My recent experience at the Riverside Spa, involving the owner, was atrocious.

In fact, his attitude was condescending and quite rude, with smirking and eye rolling, which I found quite shocking. We look forward to seeing you again soon.

The fireplace lounge area provides a variety of teas, lemonade, cucumber water and treats and If you're with friends, it 's the perfect spot to relax and catch up. We are all very pleased that you had such an amazing experience and look forward to seeing you both again soon.

Log in to get trip updates and message other travelers. Riverside Spa. I had booked a couple of services but the night before and the day of my appointment Calgary was hit with a snow storm.

It makes me mad that we give these companies are hard earner money and they think they can just treat us like that! There are many other options for spa services in the city, with dramatically better customer service, and I definitely will never return, nor recommend anyone else to choose this spa.

We hope to see you again soon and thank you for your feedback. I believe that all people deserve to be treated with respect and kindness, but that treatment has to go both ways.

Traveler type. You will recall that I expressed to you that I was glad that everything worked out okay. Icefields Parkway Discovery to Jasper from Banff Day Trip from Calgary. When I was told that a pregnant guest had cancelled due to a fall and subsequent hospitalization my heart sunk.

Regards, Will. I have passed compliments about cleanliness and polish onto our spa attendants and estheticians. The surroundings are extremely relaxing and all the services I've tried were amazing manicures, pedicures, a body wrap and massages. Review Highlights. I was relieved to hear that everything was okay when you called a few days later to rebook.

I did not think it was safe to drive so called first thing in the morning to reschedule.

I was told I would be charged a cancellation fee, and only after much argument, that the fee would reluctantly be applied as a credit to my next service.

I am glad that we were able to start your trip to Maui off right! The spa lunch was surprisingly delicious, and served to us in the very comfortable fireside lounge.

My partner and I booked the Riverside Couples Retreat for our birthdays. Be sure to arrive early so you can experience the invigorating steam room and shower facilities. Worth the wait but not waiting that long again! Terrible experience - will not return - Riverside Spa.

Kind Regards, Will. Reviewed March 2, Reviewed February 18, Terrible experience - will not return. I was https://fifaonline4.ru/casino/casino-tanger.html the next day when you chose to verbally abuse the staff at Riverside Spa, whom had done everything to accommodate you and treat you with kindness.

See all 89 reviews. They are personable, friendly and the riverside casino calgary atmosphere is always welcoming. We hope to see you again for year 8! I have been a customer in the past and so have my friends.

Excellent Very good Average 3. Traveler rating. The product is organic and hand selected based on your skin type. Best facial I have come si il casino di had, first hot stone massage which was impressive and my toes sparkled for our entire trip.

It is great to hear that we were part of making your 25th anniversary special! Date of experience: December Riverside casino calgary response as inappropriate Thank you.

This place understands attention to detail and is beautiful but riverside casino calgary what was impressive is the staff.

Review of Riverside Spa. This review may have an impact on my riverside casino calgary. With a business in Calgary we fully understand that there will be days every winter that the roads are not safe for travel, are closed or people are snowed in.

Poor 2. The look on my face was one of shock; I was surprised that you would choose to treat my Guest Services staff in the manner that you did. Customer service like this is hard to find in Calgary!

I have passed your compliments on click at this page Crystal and Nadine. This trip to the spa was a Christmas gift from my husband and I waited almost a year to use it as I wanted to go before our trip to Maui.

I also explained, as is our policy concerning hospitalization, that the cancellation fee would of course be reimbursed. My girlfriends and I go somewhere evey year for the last 7 years for a pedi Will go back!

You then went on to tell me that you can do much damage to my business through online reviews and I agree. I had to cancel an appointment booked the day before due to a complication of pregnancy for which More info was learn more here to hospital.

Customized organic facial. I then asked for the managers email who sent me a lovely email saying that in the past they have made exceptions due to weather but was not willing to do so this time.

I guess we will take our business elesehwere and have filed a complain with the BBB - this is highway robbery. Reviews Write a review. The whole experience was amazing - I have never felt so spoiled.

Columbia Icefield Tour including the Glacier Shop Now. Given this there have been and will always be days every winter where there are exceptions made to our cancellation policy due to road conditions. Oh, and spa lunch! I highly recommend this spa!

Naturally, it was easy for me to riverside casino calgary with your own experience. When I explained this, and showed a large cut and IV sites on my arm as a result of the fall and admission along with a very pregnant figureI was still told that many of his customers lie about accidents etc.

That is wonderful feedback that we were the best experience in 7 years! Quick View. Unfortunately we are unable to make exception to our cancellation policy for typical Calgary winter driving conditions.

I loved it and will go again. That being said, I sincerely hope that I never make the choice to let people verbally abuse the staff at Riverside Spa just to avoid a negative review. What does that mean? The services included were: Massage, Facial, and Pedicure.

I was told by riverside casino calgary girl who answered the phone that I was not the first to cancel and probably wouldn't be the last as the roads were horrible. Everyone was really friendly and helpful for my entire visit. Every time, my expectations riverside casino calgary surpassed!

Recently, my husband and I enjoyed a couple's pedicure for our 25th anniversary a gift from our daughters. Time of year.

Your experience will be equal to the pampering you receive while on vacation at a top resort. Riverside Spa is such a beautiful spa. When I later booked with the owner himself, he stated I would need some evidence I was in the hospital, which I unfortunately did not have the day of my appointment. We appreciate your input. Terrible 9.